Quality Assurance

Quality assurance at Woodhams is designed to provide clients with absolute peace of mind that the end product will be fit for purpose.

Our approach to quality assurance has been moulded by many years of stringent standards demanded by the industries we serve. The inordinately high quality of our processes, products, premises, equipment, employees and customer service is now part and parcel of the ‘Woodhams Way’.

Woodhams’ Quality Assurance Policy adheres to ISO 9001 but this is just the starting point. We see quality assurance as an instrument for improving our operations, our reputation and standing, and our influence within our industries.

We will therefore:

• Comply with all standards and quality requirements specific to each industry/sector and its associated regulatory authorities.
• Provide products, equipment and services that conform to legal safety and quality standards, including but not limited to ISO 9001.
• Provide training and instruction for employees on how to maintain and enhance quality.
• Emphasise the importance of individual responsibility for quality.
• Endeavour to improve methods, product quality and service to increase customer satisfaction.
• Monitor the success of this policy company-wide, and take all reasonable steps to improve compliance where necessary.